Our Policies

 

Cancellation Policy

In-Person Class: If you cancel within 24 hours of registration, the full amount will be refunded. If you cancel more than 14 days prior to the course, there will be a 10% processing fee. If you cancel less than 14 days but before 48 hours, there is a 50% cancellation fee. If you cancel less than 48 hours prior to the course, there is a 100% cancellation fee. You can reschedule for a different date with no charge up to 14 days prior to the course. If you must reschedule and there is less that 14 days until the course, a $100 processing fee will be required.

Online Class: No refunds will be issued on the purchase of an online course.

Weather Policy
In-Person: Flying drones is an outdoor activity, and we cannot predict the weather. In the event of inclement weather, we will still host the classroom portion, but reschedule the outdoor flying for a designated makeup date and time. We will try our best to get the flying in, but due to restrictions we cannot guarantee flying during a course.

“No Show” Policy

In-Person: You will be unable to re-schedule or receive any kind of refund if you do not show up to a class without prior notice.

Class Material Policy

We are in no way responsible for any future change in FAA’s regulations or any new products drone manufacturers’ put out in the market. Our classes are focused on current regulations and products in the market AT THE TIME OF THE CLASS ONLY.

DARTdrones in no way takes any responsibility for errors or emissions in our content or curriculum. The operator is ultimately responsible for understanding all rules and regulations and abiding to those rules. Our course curriculum must not be considered legal advice.

DARTdrones will not copy or distribute our teaching slides, however, students will be given various supplementary learning materials and guides upon taking the course.

Privacy Policy

We use your Personal Information only for providing and improving the service. By using the Site, you agree to the collection and use of information in accordance with this policy. We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. We will never give out your personal information to any third-party company and will keep your information safe.

Liability Agreement

DARTdrones, LLC ACKNOWLEDGEMENT OF RISK, HOLD HARMLESS AGREEMENT, RELEASE OF LIABILITIY AND AGREEMENT NOT TO SUE Acknowledgment and acceptance of this Agreement constitutes a contract. The conditions of the contract are set forth below and will prevent your ability to sue DARTdrones, LLC. If you do not agree with these conditions then do not participate in this event offered by DARTdrones, LLC. YOU ARE SOLELY RESPONSIBLE FOR ANY ACCIDENTS THAT MAY OCCUR DURING THE OPERTION OF THE DRONE OR UAV WHILE UNDER YOUR CONTROL. BY SIGNING BELOW, I ACKNOWLEDGE THAT I AGREE TO TAKE ALL RESPONSIBILITY FOR LOSS AND INJURY. IF NO, PLEASE DO NOT PARTICIPATE ANY FURTHER. I understand and am aware that flying unmanned aerial vehicles is an inherently hazardous and dangerous activity. I understand that participating in any of these activities is purely a voluntary activity, one that involves a risk of serious bodily injury and/or death. On behalf of myself, my children, heirs, executors or assigns, I hereby freely and expressly assume and accept responsibility for any and all risks of injury or death while participating in this activity regardless of any negligence on the part of DARTdrones, LLC, its officers, employees, students, or representatives, or otherwise. DARTdrones and the Flight Instructor are in no way responsible for any firmware update completed. This responsibility lies on the owner of the equipment or the manufacturer. IMPORTANT: I hereby understand that DARTdrones uses a “You Break It, You Buy It” policy. The DARTdrones class is designed to be safe and have students be cautious and controlled. While there have been many documented reasons for crashes it has been determined that the main reason is pilot error. If it is determined that the circumstances leading to any mishap is due to pilot lack of attention, failure to follow instructions, or disregard of safety limitations the student will be required to compensate DARTdrones for any and all damaged equipment. If a DARTdrones piece of equipment is destroyed, the customer will need to purchase the equipment. I understand that there are inherent and other risks involved in operating a drone and or an unmanned aerial vehicle, including the use of flying objects, spinning propellers and equipment that can fall from the sky, as well as the drones themselves. These risks include, but are not limited to: variations in weather, flying close to lift towers, cables, utility lines, pipes, poles, and guy wires. There is also a risk of collision with such obstacles, equipment and natural objects as well as with other pilots, spectators and passing pedestrians. Flying conditions vary constantly because of weather changes and in particular wind. I am aware that I am responsible for my actions when in command of the drone at any time. Outlined herein are only some of the risks of flying drones. For instance, flight conditions may vary with weather changes. All of these and others risks and conditions present the risk for a serious and/or fatal injury. I acknowledge that DARTdrones, LLC has no responsibility or control over the conditions at the flight zone. In consideration of my participation in the activities of flight training, I hereby agree to accept full responsibility and assume all risks to my health, of any injury or death that may result from such participation. I agree not to sue DARTdrones, LLC or any company affiliated with its officers, employees, students, or representatives, or otherwise. I hereby release and discharge DARTdrones, LLC, its officers, employees, students, volunteers and their assigns, representatives and successors from any liability to me, my personal representatives, estate, heirs, next of kin, and assigns for any and all claims and causes of actions for loss of or for damage to my property and for any and all illness or injury to my person, including my death, that may result from or occur during my participation in the activities of drone flying whether caused by negligence of the company, its trustees, officers, employees, students, or representatives, or otherwise. I further agree to indemnify, defend, and hold harmless DARTdrones, LLC, its officers, directors, employees, agents, volunteers and assigns from and against liability, losses, damages, claims, causes of action, cost or expenses (including reasonable attorneys’ fees) which directly arise out of my negligence or intentional acts or omissions arising out of or incident to participating in the activities of drone flying and or training. I ACKNOWLEDGE AND REPRESENT THAT I AM OVER THE AGE OF 18 YEARS AND HAVE CAREFULLY READ THIS ACKNOWLEDGEMENT OF RISK, HOLD-HARMLESS AGREEMENT, RELEASE OF LIABILITY AND AGREEMENT NOT TO SUE. I UNDERSTAND AND ACCEPT ALL TERMS, CONDITIONS, AND RISKS STATED HEREIN. I UNDERSTAND IT TO BE A RELEASE OF ALL CLAIMS AND CAUSES OF ACTION FOR MY INJURY OR DEATH OR DAMAGE TO MY PROPERTY THAT OCCURS WHILE PARTICIPATING IN THE ACTIVITIES OF FLYING DRONES OR UNMANNED AERIAL VEHICLES IT OBLIGATES ME TO INDEMNIFY DARTDRONES, LLC AND THE PARTIES NAMED FOR ANY LIABILITY FOR INJURY OR DEATH OF ANY PERSON OR INCLUDING ME AND DAMAGE TO PROPERTY WHICH OCCURS TO ANY PERSON OR MYSELF AS A DIRECT RESULT OF MY NEGLIGENCE OR INTENTIONAL ACTS OR OMMISIONS. I ACKNOWLEDGE THAT THIS AGREEMENT SHALL BE BINDING ON ME, MY HEIRS, ASSIGNS, PERSONAL REPRESENTATIVES AND ALL MEMBERS OF MY FAMILY.

I hereby consent to be considered a participant in the commercial UAS operation when the DARTdrones pilot conducts a demonstration flight. I acknowledge that DARTdrones courses are specifically catered to recreational drone users and emergency services personnel. I understand the DARTdrones course does not permit me to operate commercially and only a 333 Exemption and a pilot’s license authorizes me to fly commercially. I understand that DARTdrones does not advise me to fly my drone without in-person training with a DARTdrones flight instructor. I consent that during the DARTdrones course I have not been paid to attend and that I am a recreational user.